WIHD, located in Valhalla, NY, is looking for a full time Certified Clinical Medical Assistant. The CCMA or RMA will provide direct patient assistance in an outpatient clinic serving adults with IDD. 

WIHD was recently named one of the Best Places to Work by 914Inc. WIHD’s mission is to create better futures for people with disabilities, for vulnerable children and for their families and caregivers. WIHD accomplishes its mission through professional education; innovative services and supports; community training and technical assistance; and research and information dissemination. 

WIHD provides a positive working environment that promotes employee safety, growth and goal attainment. Our benefit package is generous and provides options to meet the needs of each employee. We offer flexible work schedules for many positions providing a setting with a desirable work-life balance.

The Certified Clinical Medical Assistant position is full-time and provides a comprehensive benefits package and competitive salary commensurate with experience.

Responsibilities:

• Participates in primary care pre-visit planning by identifying applicable preventative health measures; flagging and following up on overdue labs, imaging, and consultations; acquiring outstanding medical documentation; and managing patient correspondence with the provider and care team.
• Documents/scans the following in the electronic medical record for the provider and care team.
• Documents the following comprehensive health assessment items for the provider and care team to include immunizations and screenings; medical, familial, and social history including cultural and personal preferences; behaviors affecting health; and advanced care planning.
• Assists the provider in the exam room with collection of specimens, gynecologic examinations, cerumen removal, EKG’s, PFT’s, ABI’s, venipuncture, etc.
• Provides instruction and educational resources to the patient and/or caregiver under the provider’s direction. Executes proper technique in patient interactions.
• Arranges prescription refills, prior authorizations, and pre-certifications as needed.
• Efficiently maintains patient flow throughout Adult Health Services. Appropriately cleans and organizes exam rooms for all team patients including replenishing supplies from the storeroom, as well as cleaning and sterilizing appropriate equipment.
• Responsible for other activities as directed, as well as covering for other positions when needed (i.e., care coordination, medical records, reception, etc.).
• Participates in quality improvement activities as needed.
• Attends all required medical home and Adult Health Services meetings.

Qualifications:

Education:

• High School Diploma
• Graduation from an accredited Medical Assistant certificate program.

Certification:

• Registered (RMA) or Certified CMA (or be willing to obtain certification by taking the MA exam)
• CPT or RPT preferred
• EKG Certification preferred.

Experience and knowledge:

• 1 year healthcare outpatient setting preferred;
• Electronic medical record software;
• Infection disease precautions/procedure;
• Experienced in the care of individuals with developmental disabilities preferred;
• 1 year venipuncture experience preferred.